About TS Cloud

Everything You Need To Know About Us

1. Who We Are and What We Do?

TS Cloud is a Google Cloud Premier Partner. With the Google ecosystem at our core, we leverage AI and process automation technology to seamlessly connect fragmented internal data and tools, creating a unified intelligent workspace. Our core mission is simple: “To leverage our professional expertise and technical skills to break boundaries and solve real-world problems for our clients.”

2. Our Way of Working & Culture

We are a team that is understated and practical, yet we maintain exceptionally high standards for efficiency. At TS Cloud, our objectives are clear and we maintain a workplace free of office gossip: we focus on achieving the best results in the shortest amount of time. Our team members possess the capability to work autonomously, managing their respective domains independently and reliably without the need for constant supervision. However, when a project requires collaboration, we seamlessly transition into team mode, demonstrating excellent synergy and coordination. More importantly, everyone is eager to support and mentor one another. There is no culture of “withholding knowledge” here; we believe that by sharing experiences and empowering our colleagues, we can resolve challenges faster and more effectively.

3. Our History

TS Cloud was founded in Taiwan in 2007 by Mr. Shiko Tanaka. Originally established as Tanaka System Consulting, the company provided professional consultancy services such as server hosting and system deployment. In response to evolving client needs, we diversified our operations into web development, keyword advertising, and Google Apps (now known as Google Workspace) reselling. In 2018, to expand our international footprint, we restructured our corporate framework and rebranded as TS Cloud Pte. Ltd. (Taiwan Branch). Subsequently, we launched operations in Singapore, Malaysia, Japan, and Hong Kong. As of 2024, our 18th year of operation, we have built a robust track record and a solid reputation in the industry – thanks to the long-term support of our clients. However, we are not content with our past achievements; we continuously seek to create higher levels of value for our clients, the company, and our employees. Since April 2024, we have undergone a comprehensive Revamp of TS Cloud. We are now repositioned as a company dedicated to empowering our clients’ sales and business departments. We provide integrated solutions involving CRM system utilisation, business process automation, and AI implementation to help enterprises establish sustainable and scalable operating models.

4. Specialising in SME Services

While there are many Google resellers, our approach is distinct. Unlike large-scale resellers that offer the entire spectrum of Google enterprise services, we have remained exclusively focused on Google Workspace deployment for many years. Our expertise lies in serving Small and Medium Enterprises (SMEs) with fewer than 300 employees, ensuring they successfully adopt and fully utilise Google Workspace. We do not prioritise chasing large-scale corporate accounts; instead, we are dedicated to providing the best possible solutions tailored specifically for SMEs. We choose to focus on SMEs because we recognise the immense potential within this sector. SMEs are the most agile in responding to change, making them ideal candidates for achieving a “competitive leap” through the implementation of AI and process automation. We view ourselves as our clients’ “External Technical Architect,” proactively proposing challenging optimisation strategies based on their pain points rather than simply reacting to requests.

For years, TS Cloud has served as its own best testing ground. We have highly digitalised and automated all our internal workflows—from administrative management to business development. This “walk the talk” approach, where we master the technology ourselves before implementing it for our clients, ensures that we provide the most practical and proven effective solutions.

5. Cross-Border Collaboration & Multiculturalism

Although our founder is Japanese, TS Cloud is far from a traditional Japanese firm. We have eliminated cumbersome hierarchies and rigid decision-making processes; instead, we preserve the Japanese cultural emphasis on politeness, punctuality, meticulousness, and quality, while integrating a culture of openness and efficiency.

As we expand across various Asian markets, cross-border collaboration has become our daily reality. We operate as a miniature Asia-Pacific community, where multinational team members bring diverse perspectives to the table. Here, language and culture are not barriers but catalysts for innovation. You will work within a genuine international business environment, collaborating with top talent from various backgrounds to cultivate global-scale synergy.

6. The Only Constant is Change

We operate in an industry where new concepts and emerging technologies surface relentlessly. Only organisations capable of evolving with the times and continuously reinventing themselves can thrive amidst such volatility. As a Google Reseller and professional knowledge service provider, we understand deeply that “the only constant is change.”

Over the past 18 years, TS Cloud has undergone numerous business and organisational restructures, having navigated countless internal ventures to reach our current stature. We have always upheld the core value of “riding the waves of change and growing through every challenge.” We look forward to moving ahead with like-minded teammates who share this vision.