Core Principles During Working Hours

At our company, work hours are strictly for work. Therefore, we maintain clear principles that govern our conduct during working hours.

• During working hours, instant messaging software such as WhatsApp must not be used for personal chats.
• Do not engage in prolonged conversations or idle chatter while having coffee.
• Do not engage in personal activities unrelated to work during working hours.

These regulations are not intended to create pressure; rather, they aim to ensure that everyone can direct their full attention toward their work and focus on achieving excellence during working hours.

1. Trust Over Supervision: Beyond Micromanagement

While we maintain clear boundaries regarding the use of working hours, we do not manage our people through surveillance or micromanagement of minor details.

• Supervisors will not constantly monitor your activities or check what you are doing at every moment.
• No one will issue fragmented daily demands such as “you must do this exactly this way” or “that must be done that way.”
• Our focus is on outcomes and quality, rather than every minute detail of the process.

As long as you deliver results that meet the standards our clients deserve, you are, in principle, free to determine your own methodology, workflow, and pace.

2. Growth Over Grievance: Mistakes Without Reprimand

In this environment, making a mistake will not lead to a reprimand. When issues arise during work, we are more concerned with:

• What was the root cause of the problem?
• How to implement corrections and remedies.
• How to prevent a recurrence in the future.

When you encounter a problem you cannot solve on your own, you do not need to struggle in isolation. Our colleagues naturally assist one another to resolve issues together. This fosters a work culture defined by “individual accountability supported by mutual assistance when necessary.”

3. Measuring Success by Milestones, Not the Clock

We do not measure work attitude by the duration spent in the office; instead, we evaluate whether the required tasks have been completed.

• If you have completed your tasks for the day, you may leave the office immediately; there is no need to stay back intentionally.
• Some individuals even leave before the official closing time once they have completed their daily tasks.
• Conversely, if essential tasks remain unfinished, choosing to stay until they are completed is also expected.

It is important to clarify that staying back for overtime is typically based on your own professional judgement regarding your workload.
In this environment, it is rare for anyone to be required to work overtime due to a superior’s command. We do not encourage overtime for the sake of “appearing hardworking”; we only care whether the tasks truly need to be completed.

4. The Purpose Behind Our Work Culture

The reason we have such requirements regarding work hours and boundaries is primarily because:

1. We value work habits that emphasize clear boundaries and the ability to switch between modes.

When you are working, focus intensely; when you are resting, rest completely. Maintaining clear boundaries is the only way to sustain a stable and productive state in the long run.

2. We refuse to deliver perfunctory or careless results to our clients.

Clients pay for professionalism and trust, not for our moods or our fatigue.

5. Work-Life Integrity: Keeping After-Hours Truly Yours

After work, on weekends, and during holidays, your time is entirely your own. Outside of working hours, supervisors will not require you to reply to messages, answer phone calls, or handle work-related tasks.
Unless there is a prior arrangement or a rare, essential emergency, work will not intrude upon your personal life.
We believe that precisely because you are able to focus intensely during working hours, you deserve to rest well outside of them.

6. Is This Working Style Right for You?

If you identify with the following points:

• Focus during working hours and get things done right the first time.
• You don’t need to be micromanaged, but you are willing to take full responsibility for your results.
• You are ready to go home when the work is done, but also willing to stay until the job is finished when necessary.
• You value your personal time and want your after-hours and weekends to be truly your own.

Then, the working atmosphere here is likely a great fit for you.
By defining these expectations early, we create a shared understanding that ensures long-term cultural and professional alignment.