2023.08.01 / Recruit

Now Hiring: Sales Executive (Mandarin Speaker)

Now Hiring: Sales Executive (Mandarin Speaker)

We, TS Cloud are a SaaS (Software as a Service) provider where our business is committed to assisting Enterprises to achieve Digital Transformation with Cloud Solutions. We are the only Google’s Premier Partner in Penang, Malaysia and we’re dedicated to changing the working model of companies with Google (Google Workspace) as the central solution.

We’re looking for a Sales Executive (also known as an account executive, sales representative, or sales assistant) whose main role is to be responsible for retaining existing customers in the Asia Pacific Region (Malaysia, Singapore, Taiwan, and Hong Kong) and assist the new business deals in Malaysia and Singapore.

Fresh graduates are encouraged to apply for this job role as complete training will be provided.

PS: This is a non-commission-based role.

Job Responsibilities

  1. Assist new business deals by understanding the requirements and providing them with detailed information about the product and services.
  2. Conduct product demonstrations for potential customers as needed.
  3. Prepare quotations and invoices for potential customers to purchase the product and services.
  4. Act as the point of contact for existing customers and assist with renewal and technical support.
  5. Assist with/conduct online talks/webinars regarding our products and services as needed.
  6. Keep developing in-depth knowledge of the technical aspects and other features of the processes and ensuring the quality of service.
  7. Assist with any ad-hoc tasks assigned from time to time.
  8. Contribute to the company’s growth by assisting the team rationally.

Basic Requirements

  1. Familiar with computer programs: Eg, Gmail, Word, Excel, etc.
  2. Language Proficiency: Prefer Mandarin and English Speaker, Cantonese Proficiency is a Plus.
    • The role requires to interact with Mandarin-speaking customers.
  3. Education Qualification: Diploma/Degree Graduates in any field.
  4. Basic Knowledge of Cloud Technology.

Required Personality Traits

  1. Have a sense of responsibility and can effectively complete assigned tasks.
  2. Work meticulously and carefully.
  3. When encountering problems, utilize Google to search, find, understand, and try to find solutions independently.
  4. Curious by nature, a fast Learner, and willing to learn.
  5. Honest, courageous, and outspoken.
  6. Friendly and Flexible.
  7. Possess excellent communication and comprehension skills.
  8. Have basic phone call and email response skills and etiquette.

Why Join Us?

  1. Opportunity to sharpen skills in the rapidly growing cloud technology industry.
  2. Enjoy an international work environment, collaborating with colleagues from Taiwan and Hong Kong.
  3. Improve your communication skills.

Benefits

  1. Start with 12 days of Annual Leave for the first 2 years.
  2. Annual Bonus.
  3. Quarterly Salary Increment Opportunity.
  4. RM500 Quarterly Food Allowances.
  5. RM3,500 Annual Medical Allowances.
  6. RM200 Attendance Allowances.
  7. Overseas Company Trip Opportunities.
  8. Others: https://tscloud.com.my/recruit/welfare

Job Details

  1. Salary: Starts from RM2,800-RM3,500
  2. Job Location: Georgetown, Penang, Malaysia
  3. Job Type: Full-time

Recruitment Process

  1. Submit the form: https://forms.gle/fyMwCTP9i2pKmhTs8
  2. Online Interview.
  3. Face to Face Interview.

What To Expect When You Join Us?

  1. You’ll start by assisting with routine sales tasks such as sending quotations, invoices, follow-up emails, follow-up calls, etc.
  2. At the same time, you’ll do lots of self-learning to understand our Products and Services.
  3. Training will be provided to ease your understanding of our product and services.
  4. Quick tests and role plays will be conducted to assist with your learning quickly.
  5. Once you’re ready, you will start to contact the customers and give consultation on our products and services as needed. This is expected to be started within 1 month from your joining date because we’re in a fast-phase industry, we race the ace!
  6. During the learning period, you can get in contact with customers on call for quick talks to make it convenient to speak with customers about our product and services.
  7. As you’re ready and doing well with all job roles at TS Cloud Malaysia, you’ll have a chance to visit other branches such as TS Cloud Taiwan to learn about certain works SOP so we can achieve the goal of serving the all-round market of TS Cloud.

What Is Our Expectation?

  1. We’re looking for someone who loves to learn and explore new things, ready to take on challenges.
  2. We’re looking for someone who can work in a fast-paced industry and is flexible to work on any course as needed.
  3. We’re looking for someone who loves changes (Change is the only thing that never changes!) and walks with us in our fast phase to win the race!
  4. Ready to help other departments as needed with full concentration and dedication (You gain your knowledge!).
  5. Ask questions when you do not get a complete understanding so the task to be done never goes misdirection. We’re all in this together!
  6. Always search for answers by yourself and try to get the initial understanding before heading to superiors for assistance. Independence builds your knowledge and career!

That is all about a glance at TS Cloud and the Job Role as a Sales Executive. We would love to have you share more about yourself and your expectations toward this Job role during the interview session. As we can fit both expectations, we’d love to have you onboard.

Why our Office is in Penang?

In trends, cloud business is common, however, we are offering fully cloud-based solutions to our customers by delegating Google Workspace as our main product. Our company’s service model is all executed online which starts from negotiations to proposals, implementation, and go-live assistance to our customers. Our company’s cloud-based working model was cultivated along the experience of business expansion by the founder which offers advantages without geographical constraints. With this, one of TS Cloud’s goals is to earn a higher income than the companies in the capital cities by residing our business in suburban areas.

What is our Penang office’s goal?

TS Cloud resides in its business in Penang and its future goal is to provide higher salaries to employees in comparison to Singaporean’s salaries who usually look down on Malaysia and Penang! We do not restrict ourselves to serving only customers in Penang and Malaysia. We highly welcome to provide our service and solutions to customers from other countries of our companies including Japan and Taiwan, and also from overseas countries around the world to maximize the gross profit.