How is the migration done?

First of all, we will have to configure routing, gateway, and filtering settings from G Suite and then enable email forwarding from the current mail server. This means that the whole process requires settings configured on both sides. We will assist you with all the G Suite side of settings. You can choose to let us help you with the configuration of your current email system if it is okay to grant us the permission to log in to your system; otherwise we can also work with your outsourced vendor to have this completed.

Is there a minimum number of accounts requirement for this Email Co-Exist Program?

Since email coexistence requires several settings to be done on both G Suite and the current mail server, it is best for companies of 20-30 people with a minimum of 10 G Suite licenses and the one-time fee of the configuration service is around RM2,680. If your company is under 20 strong, we recommend a complete changeover to G Suite. (For complete changeover, the configuration service fee is RM50/user.)

We have staff who travels to China frequently, will that be a problem?

For accessing G Suite in China, it is best to connect through a MPLS solution or through international roaming. If there’s a limited budget, SD-WAN is a relatively affordable option. There will be no problem sending and receiving emails to and from China when accessing G Suite in other places in the world. However, when it comes to using G Suite in China, the accessibility of G Suite depends on the government regulation. If your company requires a stable email service for long-term use, think twice about whether to use G Suite or not.

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